Refund policy

Refund & Return Policy

Returns / Exchanges

We accept exchanges or offer store credit within 14 days of purchase.

All baby gear items — including strollers, car seats, and related accessories — are final sale.

If you experience any technical issues with strollers or car seats, we’re always here to assist and help resolve the problem.

To qualify for a return, items must be unused, in their original packaging, and clothing must have tags attached.

Non-Returnable Items:

Strollers and car seats

Recliners & gliders

Gift cards

Open-box furniture

Certain health and personal care items

Pacifiers, bottles, and sippy cups

A receipt or proof of purchase is required for all returns.

Please do not send your purchase back to the manufacturer.

---

Refunds (If Applicable)

Once we receive and inspect your return, we’ll notify you by email. You will be informed whether your refund has been approved or denied.

If approved, your refund will be processed, and a credit will be issued to your original form of payment within a few business days.